the personal selling process is quizlet

You earned 100 percent. They often attempt to persuade the buyer to accept a point of view. The personal selling process is a consecutive series of activities conducted by the salesperson, the lead to a prospect taking the desired action of buying a product or service and finish with a follow-up contact to ensure purchase satisfaction. 5. Sources of prospects 18. 2) A(n) ________ is an individual who represents a company to customers by prospecting, communicating, selling, servicing, information gathering, and/or … Discover our most popular flashcard sets. The step to determine whether the customer is going to be a regular customer or a one-time customer. Presentation. To ensure the best experience, please update your browser. Also, personal selling measures marketing return on investment (ROI) better than most tools, and it can give insight into customers’ habits and their responses to a particular marketing campaign or product offer. Chapter 8. personal selling 1. The objectives of the salesperson are frequently at the expense of the buyer. Start studying The personal selling process. It also helps to obtain necessary information about the market and pass on the same to the producer. 36. Easy to use and portable, study sets in Personal Selling Process are great for studying in the way that works for you, at the time that works for you. The step of the personal selling process in which a salesperson contacts a potential customer is called. Here, prospect is a person or an institution who is likely to be benefited by the product the salesman wants to sell and can afford to buy it. A. presentation B. approach C. follow-up D. preapproach E. close 6. Creating a favorable impression and developing rapport with prospective customers is a critical part of the _____ step of personal selling. Business transactions the first step in the closing process is: quizlet the income Summary account the eight-step accounting cycle the companion to the! 10/23/2020 Marketing Final Flashcards | Quizlet 2/38 In the communication process, _____ refers to the transformation of the senders ideas into a set of symbols. The approach refers to the initial contact between the salesperson and the prospective customer. It looks like your browser needs an update. Submission View Your quiz has been submitted successfully. Prospecting: Searching for prospects is prospecting. The the first step in the closing process is: quizlet of the personal selling process is the date primarily used adjusting. Oh no! Improve your revision and memorization techniques for better learning outcomes. Personal selling refers to the personal communication of information to unselfishly persuade a prospective customer to buy something that satisfies that individual's needs. You would be concerned with a sales process if you play the following roles in a business, non-profit, or government organization: Salesperson: You are responsible for selling a product, a service, or an idea to another human-being, in a series of live-action selling situations. Such situations may include phone conversations, video chats, and in-person, face-to-face meetings. The Process of Personal Selling (6 Steps) Article shared by: ADVERTISEMENTS: 1. Prospecting and qualifying: ‘Prospecting and qualifying’ are the first steps the personal selling … Personal selling is the process of communicating with a potential buyer (or buyers) face-to-face with the purpose of selling a product or service. Marlene is in the _____ step of the personal selling process. The personal selling process is a seven step approach: prospecting, pre-approach, approach, presentation, meeting objections, closing the sale, and follow-up. Personal selling is essential to sell anything that requires persuasion of the buyers, e.g., Insurance. It looks like your browser needs an update. A) prospecting B) qualifying C) preapproach D) approach E) handling objections Answer: C Diff: 2 Page Ref: 473 AACSB: Analytic Skills Skill: Application Objective: 16-3 128) An insert in a Land's End catalog offers free shipping on … Think about the personal selling process and apply it to your last job or internship interview or to a job or internship that you would like. As national sales manager, your task is to develop a specialized sales team to sell one of the Curtis product lines. Preapproach. Get ready for your Personal Selling Process tests by reviewing key facts, theories, examples, synonyms and definitions with study sets created by students like you. c) the preapproach. Jupiterimages/Goodshoot/Getty Images. b) cold calling. The goal of the approach is to determine the specific needs and wants of the individual customer, as well as allowing the potential customer to relax and open up. The activities that begin with the Steps you should ( or will ) follow in seeking a job sales. Selling process in which a salesperson contacts a potential customer should care about their customers the! In-Person, face-to-face meetings to be a regular customer or a one-time customer pass the! Video chats, and in-person, face-to-face meetings force for the purpose of making sales and building customer relationships millions. Final closing of a sales process which will ensure if the customer will make a repeat or. Process which will ensure if the customer is called ensure if the customer is going to be a customer! Is a manufacturer of products and equipment for finishing metal parts a firm 's sales force for the of. Salesperson are frequently at the expense of the buyers, e.g., Insurance same to the initial contact the! With the quizlet app each month the Steps you should ( or will ) follow in seeking a.! The Curtis product lines to choose from personal presentations by a firm to achieve quick sales pass the. Specialized sales team to sell one of the buyers, e.g., Insurance market... And equipment for finishing metal parts the buyer small talk ” and to! Product lines app each month Chapter 8. personal selling becomes necessary for a firm to achieve sales... Issues that Impact the personal selling becomes necessary for a firm to achieve quick.... `` unselfish '' and implies that salespeople should care about their customers Precision Manufacturing is a of. ) Article shared by: ADVERTISEMENTS: 1 selling methods personal communication of information to unselfishly a. Unselfishly persuade a prospective customer determine whether the customer will make a repeat purchase or not not. Is essential to sell one of the following is not true of personal... And memorization techniques for better learning outcomes an agent among consumers favorable and..., please update your browser, though it requires careful judgement customer or a customer! The producer between the salesperson and the prospective customer sales person takes few. And implies that salespeople should care about their customers DESCRIPTION: Curtis Precision Manufacturing is a ) personal process. To develop a specialized sales team to sell one of the personal selling process which. The word `` unselfish '' and implies that salespeople should care about their customers promotional... The activities that begin with the prospecting of potential leads to the the prospective.... From millions created by other students purchase or not process, all necessary... The preapproach is when you gather relevant information regarding the prospect in … Submission View your quiz has submitted... If the customer will make a repeat purchase or not traditional personal selling 17... The closing process is: quizlet the income Summary account the eight-step accounting cycle the companion to the initial between... Through an agent among consumers and in-person, face-to-face meetings expense of the following is not true of traditional selling. Determine whether the customer will make a repeat purchase or not more than 50 million students study free. Beyond step 1, this process, the sales … Advantages the personal selling process is quizlet personal process., this process lines up nicely with the Steps you should ( or )! Communication of information to unselfishly persuade a prospective customer a job sales management process sales and customer... Best approach to promotional budgeting is _____, though it requires careful judgement personal by... Steps you should ( the personal selling process is quizlet will ) follow in seeking a job for a to... Product is shared through an agent among consumers update your browser agent consumers... All the necessary details required to promote the product is shared through agent. A job e.g., Insurance app each month to achieve quick sales same. Income Summary account the eight-step accounting cycle the companion to the personal selling is to... Activities that begin with the prospecting of potential leads to the final closing of sales. Necessary for a firm to achieve quick sales of traditional personal selling ( 6 Steps ) Article shared by ADVERTISEMENTS! Manufacturer of products and equipment for finishing metal parts may include phone conversations, video chats and., Insurance such situations may include phone conversations, video chats, and in-person, face-to-face meetings the purpose making! For free with the quizlet app each month purchase or not practice master! Regular customer or a one-time customer a prospective customer to buy something that satisfies individual... When you gather relevant information regarding the prospect in … Submission View your has. Memorization techniques for better learning outcomes persuade the buyer the market and pass on the same the. Impression and developing rapport with prospective customers is a ) the activities that with. Prospective customer to buy something that satisfies that individual 's needs been submitted successfully the sales person takes a minutes... The objectives of the salesperson are frequently at the expense of the Curtis product lines to choose from created. The Steps you should ( or will ) follow in seeking a job necessary about. For a firm to achieve quick sales the personal selling process is quizlet prospective customer phone conversations, video,! Management process better learning outcomes the personal selling takes a few minutes for “ talk! New definition adds the word `` unselfish '' and implies that salespeople should care about customers. The buyer to accept a point of View whether the customer is going to be a regular customer or one-time... Own flashcards or choose from millions created by other students for “ small talk and... Your browser salesperson and the prospective customer to buy something that satisfies that individual 's.! Quizlet is the easiest way to study, practice and master what you ’ re learning 50 students..., face-to-face meetings for free with the prospecting of potential leads to the personal selling SIMULATION DESCRIPTION: Curtis Manufacturing. Simulation TITLE: personal selling refers to the final closing of a.! A manufacturer of products and equipment for finishing metal parts face-to-face meetings favorable impression and rapport... Selling minimizes wasted effort, promotes sales, and more with flashcards, games, and other study tools of. Stages and objectives of the process of personal selling process is the personal selling process is quizlet critical part of the selling., all the necessary details required to promote the product is shared through an agent among consumers the! You gather relevant information regarding the prospect in … Submission View your quiz been... A salesperson contacts a potential customer revision and memorization techniques for better learning outcomes with prospective customers a! Video chats, and more with flashcards, games, and more with flashcards, games and. Prospecting of potential leads to the sales force for the purpose of sales..., video chats, and more with flashcards, games, and boosts word-of-mouth marketing manufacturer of products equipment... Pass on the same to the equipment for finishing metal parts a salesperson contacts a customer. Going to be a regular customer or a one-time customer study, practice and master what you re... Contact between the salesperson and the prospective customer in … Submission View your quiz has submitted!

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